Frequently asked questions
Questions
Do you deliver in Colorado Springs?
Yes — we deliver across Colorado Springs, including Old Colorado City, Rockrimmon, Briargate. Enter your address at checkout to confirm you’re in our delivery range.
What are your hours?
Mon–Thu 11:00 AM – 9:30 PM, Fri–Sat 11:00 AM – 10:30 PM, Sun 12:00 PM – 9:00 PM.
Is your food halal?
Yes — our meats are halal-certified. If you have a question about a specific dish, just ask before ordering.
Do your dishes contain common allergens?
Some do. Each menu item lists its major allergens, and our Allergen Information page details all 9 FDA allergens. Our preparation areas are shared, so please contact us before ordering if you have a serious allergy.
Can I order for pickup?
Absolutely. Choose Pickup at checkout and we’ll have your order ready at the time shown.
How do I track my order?
After checkout we send you a tracking link, and you can follow your order’s status live on the tracking page — no account needed.
What payment methods do you accept?
All major credit and debit cards. Payments are securely processed by Stripe; we never see or store your full card details.
Can I cancel or change my order?
Contact us as soon as possible. Orders can be cancelled for a full refund before the kitchen starts preparing them; once preparation begins we’re unable to cancel.
How can I reach you?
Call +1-719-726-9309 or email hello@juicykebab.com. Our address and full hours are on the Contact page.